No-one wants give out bad advice. Building confidence with customers is an essential part of any transaction, and the last thing anyone wants is the negative publicity that comes with being caught over or mis-claiming.

This is particularly pertinent in the market for green goods – where the beans are counted all the more stringently, due in part to an exceptionally sceptical media in this area.

We’re developing a range of new services here as we move into the age of the Green Deal, but one of the ones really coming to fore is our Endorsed Advice arm. This means training staff of organisations to give robust energy saving advice that both they and customers can be confident in.

Rather than continue to ramble on about it here, we thought we’d add a bit of multimedia magic to proceedings.